Samsung s23 Ultra Touch Screen Problem - Repair and Solution

The Samsung s23 ultra is one of the most advanced smartphones in the market, with a stunning 6.8-inch display, a powerful processor, and a versatile camera system. However, some users have reported that their touch screen is not working properly, or not responding at all. This can be a frustrating problem, especially if you rely on your phone for daily tasks. Fortunately, there are some possible solutions that you can try to fix this issue. Here are some of them:

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Restart your phone

Sometimes, a simple restart can solve many software glitches and bugs that may affect your touch screen. To restart your phone, press and hold the power button and the volume down button for about 10 seconds, until the Samsung logo appears. Then, wait for your phone to boot up and check if your touch screen is working.

Clean your screen

Dirt, dust, oil, or moisture can interfere with your touch screen’s sensitivity and performance. To clean your screen, use a soft, lint-free cloth and gently wipe it. Avoid using any harsh chemicals, abrasives, or liquids that may damage your screen. You can also use a screen protector to prevent scratches and smudges on your screen.

Remove any case or accessory

Some cases or accessories may be too thick or bulky, and may block your touch screen’s sensors or edges. This can cause your touch screen to malfunction or not register your inputs. To avoid this, remove any case or accessory that you have on your phone and see if your touch screen works better.

Update your software

Your phone’s software may have some bugs or compatibility issues that may affect your touch screen. To fix this, make sure that your phone is running the latest software version. To check for updates, go to Settings > Software update > Download and install. If there is an update available, download and install it. Then, restart your phone and see if your touch screen is working.

Calibrate your touch screen

Your touch screen may need to be calibrated to improve its accuracy and responsiveness. To calibrate your touch screen, go to Settings > Display > Touch sensitivity. Then, follow the on-screen instructions to adjust your touch screen’s sensitivity. You can also use a stylus or a pen to test your touch screen’s calibration.

Reset your phone

If none of the above solutions work, you may need to reset your phone to factory settings. This will erase all your data and settings, and restore your phone to its original state. Before you do this, make sure that you back up your important files and data to a cloud service or a computer. To reset your phone, go to Settings > General management > Reset > Factory data reset. Then, tap on Reset and confirm your action. Wait for your phone to reset and set it up again. Then, check if your touch screen is working.


The Samsung s23 ultra touch screen not working issue can be a annoying problem, but it can be fixed with some simple troubleshooting steps. Try the solutions mentioned above and see if they work for you. If your touch screen is still not working, you may need to contact Samsung customer service or visit a nearby service center for further assistance. We hope that this blog post helped you solve your problem. Thank you for reading. 😊

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