The Vivo g2 is a powerful smartphone that runs on the Snapdragon 888 processor and has a 6.4-inch AMOLED display. However, some users may encounter a problem where the device gets stuck on the boot screen and does not start normally. This problem can be frustrating and prevent you from using your phone. In this blog post, we will explain what causes the boot screen problem and how to fix it.
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What Causes the Boot Screen Problem?
There are several possible reasons why the Vivo g2 gets stuck on the boot screen. Some of them are:
- The device’s software is outdated or corrupted.
- The device’s memory is full or fragmented.
- The device’s battery is low or damaged.
- The device’s hardware is faulty or incompatible.
- The device is infected by malware or virus.
How to Fix the Boot Screen Problem?
Depending on the cause of the boot screen problem, there are different ways to fix it. Here are some of the common solutions that you can try:
Force Restart the Device
The first thing to do is to force restart the device. This can help to clear the cache and fix any minor glitches that might cause the boot screen problem. To force restart the device, follow these steps:
- Press and hold the power button and the volume down button for about 10 seconds.
- Release the buttons when the device vibrates or the logo appears.
- Wait for the device to reboot normally.
Boot into Recovery Mode
If the force restart does not work, you can try to boot the device into recovery mode. This can help to wipe the cache partition, perform a factory reset, or update the software. To boot into recovery mode, follow these steps:
- Turn off the device completely.
- Press and hold the power button and the volume up button for about 10 seconds.
- Release the buttons when the recovery mode screen appears.
- Use the volume buttons to navigate and the power button to select the options.
- Try the following options in order:
- Wipe cache partition: This will clear the temporary data that might cause the boot screen problem.
- Update the software: This will download and install the latest software version for your device.
- Factory reset: This will erase all the data and settings on your device and restore it to its original state note: This will delete all your personal data, so make sure to back up your data before doing this.
Update the Software
Sometimes, the boot screen problem can be caused by outdated or corrupted software. Updating the software can fix any bugs or issues that might affect the boot process. You can update the software either from the recovery mode or from the official website. To update the software from the official website, follow these steps:
- Go to the Vivo official website and download the latest software package for your device model.
- Copy the downloaded file to the root directory of your device’s internal storage or SD card.
- Turn off the device completely.
- Press and hold the power button and the volume up button for about 10 seconds.
- Release the buttons when the recovery mode screen appears.
- Select “Install update” and choose the file that you copied earlier.
- Wait for the update to complete and reboot the device.
Contact the Service Center
If none of the above solutions work, your device may have a serious hardware issue or a damaged battery. In this case, you should contact the service center for further assistance. You can find the nearest service center or book a repair service online.
Conclusion
We hope this blog post has helped you to fix the Vivo g2 stuck on boot screen problem and solution. If you have any questions or feedback, please leave a comment below. Thank you for reading! 😊